REFUNDS & REBATES

DJA has longstanding, specialized experience in the development and administration of high end refund and rebate programs, where 100% verification is absolutely essential to weed out fraudulent claims.

Working with manufacturers in industries such as cameras/optical and medical equipment, where individual refund payouts of $100 or more are typical, DJA applies all of the expertise gained through years of experience, to maintain refund and rebate program integrity.

In addition to buttoned-up rebate verification and processing
procedures for high and low level rebates, we offer a full range
of services, including design and production of retail point-of-sale materials and sales presentation kits. When appropriate, we can also overlay refund/rebate programs with sweepstakes or instant winner games, to generate peak levels of consumer excitement and intent to participate.

For programs including an online component, DJA's Interactive division provides complete web page design and hosting services.

Closing the circle, DJA's skilled customer service representatives maintain the highest level of customer service on all inquiries, and our marketing staff and account supervisors maintain ongoing and post-program evaluation.